PRIVACY NOTICE
1. ABOUT THIS PRIVACY NOTICE
1.1 This is the Privacy Notice (“Notice”) of RKD GROUP, House – 13, Road – 27, Banani, Dhaka, Bangladesh (“RKD GROUP,” “we,” “us,” or “our”). We are the data controller responsible for your personal data under this Notice.
1.2 This Notice, along with our Terms of Use and Cookie Notice, outlines how we process your personal data when you use or interact with our website, applications, or digital services (“Website”).
1.3 Updates to this Notice will be posted on our Website or communicated to you directly.
1.4 This Notice is effective from June 26, 2025.
2. WHAT PERSONAL DATA DO WE COLLECT?
We may collect the following types of personal data:
2.1 Data You Provide:
Contact info: Name, email, phone, postal address
Account info: Username, password, profile picture
Payment details: Card number, billing/shipping addresses
Purchase history and preferences
Feedback, inquiries, or customer service data
Marketing preferences
Social media interaction data
Any other info you voluntarily provide
2.2 Metadata:
IP address, browser type, device info
Session logs and access time
Location data (if permitted)
Website usage data and preferences
3. LEGAL BASIS FOR PROCESSING
We process your data on the following grounds:
Consent – when you explicitly permit us
Contractual necessity – to fulfill a transaction or service
Legal obligations – to meet regulatory or legal requirements
Legitimate interests – for internal operations, fraud prevention, service improvements, etc.
4. PURPOSES OF DATA PROCESSING
We use your personal data for:
4.1 Communication and Support
Responding to inquiries and service requests
4.2 Account and Transactional Services
Registration, login, and account management
Processing orders, payments, and deliveries
4.3 Marketing and Promotions
Newsletters, offers, contests, promotions
Tailoring marketing content based on your interests
4.4 Service and Product Improvements
Surveys, feedback, and statistical analysis
Personalization and feature enhancements
4.5 Compliance and Risk Management
Legal, regulatory, or enforcement obligations
Security monitoring and fraud detection
5. DATA SHARING & DISCLOSURE
We may share your data with:
5.1 Internal Stakeholders
Affiliates and subsidiaries for service delivery and analysis
5.2 Third-Party Service Providers
Payment processors, web hosting companies, email platforms, marketing agencies
Bound by data protection agreements
5.3 Legal or Regulatory Requests
When required by law, regulation, court order, or government request
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale
5.5 International Transfers
Where applicable, using lawful mechanisms (standard contractual clauses or other safeguards)
6. DATA RETENTION
We retain your data:
As long as necessary for the purposes outlined
Until consent is withdrawn (for marketing)
For the duration of any contractual relationship
As required by applicable law (e.g., tax or accounting)
7. MANDATORY DATA PROVISION
If you wish to enter a contract with us (e.g., purchasing a product or registering), some data will be required. Refusal to provide this may result in inability to complete the transaction.
8. YOUR RIGHTS
You have the right to:
Access your personal data
Correct or update inaccurate information
Delete your data (right to be forgotten)
Restrict or object to processing
Data portability – receive your data in digital format
Withdraw consent at any time for future processing
Lodge a complaint with the appropriate regulatory authority
To exercise your rights, please contact:
RKD GROUP
House – 13, Road – 27, Banani
Dhaka, Bangladesh
Phone: +8801775145455
Email: [Insert contact email]
9. CONTACT
For all inquiries related to your privacy or this Notice, please contact us using the above details.
If required, you may also contact your local Data Protection Authority.